How we will uphold your privacy
Any information relating to you will be obtained only by written consent, and a list of the types of services to be contacted will be listed in the consent form.
What information will be collected
Only information relating to the support you receive from Options Health as outlined in your service agreement will be collected. If information is offered by others that does not relate to the work we are undertaking together, this offer will be denied in the interest of upholding your right to privacy and confidentially
Options Health will only collect your information;
- If you or your representative give us a prior approval
- If we are meeting those that represents you or those identified by you
- Face to face meetings
- Phone interviews
- Current or previously written reports from other healthcare providers or professionals,
either given to Options Health by you and/or Guardian or by making contact with permission
with professionals to obtain the reports.
How this information will be stored
All information gathered and held by Options Health will be kept on hard drives and on a secure case management system that uses cloud authenticator and password security. We take seriously your right to privacy and we will ensure that any hard copies of information relating to you is kept to a minimum. In other words, we won’t be leaving your personal information around for others to see.